Want to really make things happen with your HR staff, your management team, your church group, the PTA, etc.? Learn to ask a simple question, “What can I do to help you?”

Yup, it’s a really simple question, but stay with me for a minute.  When you ask that question, it does three things.  First, it lets the individual know you have an interest in making something happen.  Second, it removes most of the excuses that are so common when things don’t happen.  And, third, it creates an opportunity to confirm that you actually have expectations that things will happen as planned, directed, etc.

Try this one:  ask those managers and supervisors who seem to create so much grief for you, “What can I do to make your life easier?”  Then LISTEN.  You might be surprised to hear that they have some pretty good ideas.  Like changing a form so it is easier to complete.  Like requiring fewer signatures if an increase is within budget and has been previously approved.  Like providing training at a different time of month so it won’t coincide with other monthly reporting requirements, training sessions, etc.  Just ask, then listen.

Same holds true for your staff, your spouse, your relatives, your friends, your … well, you get the idea.  Once caveat, however:  do not ask the question if you’re not prepared to respond, maybe take action, maybe change something, maybe make yourself helpful to someone else.

Want to have people taking a much different look at you, your function, your staff?  Start asking the right question.  Listen.  Respond.  Pretty simple stuff, huh?  Let me know how it works out.