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Don’t Hire the Best You Can Find

6/12/2009

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by Barry

It’s easy to find some great people to fill nearly any position, especially in tough economic times. (A couple exceptions might be RF Engineers, RN’s, and similar ‘never enough’ jobs.) It’s especially easy when money is no object. Yes, I know, things are tough right now, but I can almost promise that the same manager who always wants to hire the best and brightest regardless of salary hasn’t changed her/his mindset.

Many managers simply don’t want to have to train or develop a new hire. Just gimme the best around and we’ll just have to figure out how to pay them. Then, you as the recruiter groan because you know what that means – hiring someone at or close to the max of the pay range plus a signing bonus plus relo, etc. etc. You get the picture.  And, these actions are frequently the beginnings of lawsuits, poor morale, turnover, and other bad things.

It’s a bad situation when these ‘damn the salary, hire ‘em anyway’ managers are left to their own devices – especially when there is little, if any, accountability for the dollars. You know how it works: you get hammered for too much spending for hiring and relo, but you have little control over the manager and the boss just won’t back you. It’s your responsibility so deal with it! Oh, and make sure we maintain pay equity – we don’t want to have any legal issues arise. Yes, we’ve all been there before.

It’s a tough direction to follow, but with limited budgets and the continued need for good people, consider hiring the best people you can afford – not the best people you can find. Challenge your managers (and yourself) to look for candidates who clearly meet the requirements of the job, but may need a little time to develop and reach full potential. Yes, I know it’s not you that needs convincing, so start with senior management. If you can’t get them to back the strategy, I’d recommend updating your resume ’cause something has to give down the road and it’s probably NOT going to be them!

Bottom line:  even when there is an abundance of candidates, stay within your pay ranges.  This strategy will save money, keep the salaries reasonably equitable, and hopefully create a group of employees who really appreciate the opportunity. (Especially when they know there are more experienced people in the job market right now.)
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Hire the Trouble Makers!

6/5/2009

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by Barry

I was fortunate in my career to always have a great staff. It didn’t always start out that way with some employers, but it always ended up that way. And just so you’ll know, I don’t tolerate incompetency, laziness, or poor attitudes. (Yes, I believe ‘attitude’ is a good behavioral performance measure!)

Naturally, there would be some staff members who were keepers to start with – lucky me. And, there were some who had to be terminated and replaced. Finding the right ‘fit’ for my team was very important since my success depended on them.

When looking around for the right person, I started by looking for trouble makers. No, not the raw problem-children who couldn’t be fired soon enough. I’m talking about the employees who were frustrated by dumb rules, stupid managers, and were on the verge of either being fired or quitting. Those were the people who knew a better way to get things done, but were unable to reach anything close to their potential because of circumstances. Those were my targets.

When I spoke with the manager of the trouble maker, it wasn’t a hard sell to get them transferred to my department. It was often a harder sell to get the trouble maker to stay and give it one more shot. After a few weeks, they were glad they stayed and I was glad to have another hard-working staff member.

My staff were told what needed to be done, but were free to do whatever seemed to work best to achieve the results. With some time and a little coaching here and there, the trouble maker was now a very valued and productive team member. And, with a little more time, they were often the target of inter-departmental raids for top talent.

Yes, I like trouble makers … they’re the ones with the vision and the desire to make things happen!  What’s been your experience?
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    Barry Brown and
    Angela Rao-Brown

    They have over 50 years of combined human resource management experience in a variety of corporate environments. As consultants with an outside perspective, they're able to see human resource opportunities that often are overlooked from the inside.

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